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This program aims to assist Case Management Officers to effectively case manage inmates by providing information in relation to operational policies, procedures and best practice techniques. The program will assist participants develop skills to effectively case manage and build working relationships with inmates. This course will enable Custodial Case Managers to provide high level skills in the delivery of quality case plans and implement case management objectives.
At the conclusion of this course participants will be able to
This course is structured with an initial 3 weeks of face-to-face learning. Following the initial 3 week training, participants will return to their work roles and complete assessment tasks within their assessment portfolio. Participants will return to face to face training for four separate four day training blocks.
This program consists of several online assessments which the participants are to complete over a period of twelve months. The assessments will consist of uploading a learning portfolio containing reports and written work such as observations of performance, workbooks, practical tasks, interviews and third party reports. Participants are required to complete all online and face-to-face components to be eligible for the Certificate.
Following completion of the initial 3 weeks of face to face training, additional four, four day training blocks and all assessment tasks, participants will attain a CSC40115 Certificate IV in Correctional Practice.
Target Group:Custodial Case Managers
Training Unit:Operational Management Training Unit