Brush Farm Academy

Governance and Continuous Improvement

Workshop for Functional Managers

Governance and Continuous Improvement (G&CI) will provide participants with an overview of the role of G&CI, the Operational Performance and Review Branch (OPRB) and Corrections Research Evaluations and Statistics (CRES).

The course examines the function of the OPRB and alignment with the role of the Functional Managers in performance monitoring, reporting against legislative requirements; CSNSW Policy and the Outcomes Specifications.

This face to face training will enable Functional Managers to understand the overarching framework used by the OPRB. Including the methodologies used by the OPRB to measure operational performance and monitor compliance, as well as the rules relating to KPI's and outcome specifications and performance regimes that form a key component of the Better Prisons reform.

Learning Outcomes

At the conclusion of this course participants will be able to:

  • Demonstrate an understanding of the methodologies for monitoring and reporting on operational performance
  • Demonstrate an understanding of what they are being measured on
  • Identify their performance targets
  • Use available data to enhance operational outcomes
  • Discuss outcome specifications and performance regimes
  • Identify definitions and counting rules
  • Demonstrate an understanding of the key performance characteristics of a correctional centre
  • Demonstrate the functions of Tableau
Course Duration:
4 hours 

Target Group:
Functional Managers

Training Unit:
Custodial Training Unit
Governance and Continuous Improvement
Operational Performance and Review Branch

Corrections Research Evaluations and Statistics

 


Functional Managers​ only to enrol

Enrol here

Legend

​For CSNSW staff only
Open to non-departmental staffOpen to non-CSNSW staff
Residential component 
Regional training
Blended delivery
eLearning
National Recognised Training​